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How to backup your files/website/email with cPanel Backup Wizard


The backups created by this wizard are most useful when downloaded to your own computer and kept as long-term backups. We do keep our own backups of all data for the past 7 days (optional on Dedicated Servers and Self Managed VPS). For Personal, Business, Professional and Reseller plans, click here for our guide on restoring backups. For Managed VPS plans, call us on 1300 694 678 or submit a support ticket in your Client Area and we can perform the restore for you.


First, log into cPanel and click on the Backup Wizard tool.

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Next, follow the appropriate guide for whichever backup you'd like.

How to back up your whole cPanel account
Note: On Personal, Business, Professional and Reseller accounts, you won't be able to restore this backup yourself. Please submit a support request in your Client Area and we can restore this backup for you (charges may apply).

Step 1 - Click Back Up.

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Step 2 - Select Full Backup.

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Step 3 - Select the Backup Destination (normally select Home Directory, or you can use a separate FTP server if you have one).

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Once the backup is complete, you can check the Home folder using the cPanel File Manager (click here for a guide) to download the file.

How to back up your emails
cPanel doesn't include a feature to backup or archive emails. You will need to do this through your email client. That said, we do have limited guides for archiving emails which can be found here.

How to back up email filters and forwarders
Step 1 - Click Back Up.

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Step 2
- Select Email Forwarders & Filters.

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Step 3
- Click on the data you want to back up.

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How to back up your website files
Step 1 - Click Back Up.

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Step 2
- Select Home Directory.

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Step 3
- Click Home Directory to begin the download.

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How to back up your database
Step 1 - Click Back Up.

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Step 2
- Select MySQL Databases.

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Step 3
- Click on the database you want to backup.

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