How to Clear a cPanel account and Start Fresh

Note: We recommend creating a full backup before doing this (click here for a guide). Just note that if you need this restored, charges may apply. You can also use our automated backups to restore your site to an earlier date (click here for a guide).

Step 1 - Log into cPanel and open the File Manager tool.



Step 2 - Navigate to the public_html folder.




Step 3 - Once inside the public_html folder, click Select All then click the Delete option.

Step 4 - Tick the Skip the trash box and click Confirm.


Step 5 - From the cPanel home screen, select Subdomains./p>



If you find any Subdomains listed, click Remove.


Step 6 - Repeat Step 5 for Aliases and Addon Domains.


Step 7 - From the cPanel home screen, select MySQL Databases.



Step 8 - Delete all databases listed.



Step 9 - Scroll Down and delete all the Users.



Step 10 - From the cPanel home screen, select Email Accounts.



Step 11 - Delete all the email accounts. There will be one email account with your cPanel username - this is the default email account and can be ignored.



Step 12 - From the cPanel home screen, select the Forwarders and Filters sections respectively and delete any fields listed there.