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How to Find and change the cPanel Username and Password

For security reasons, we don't show the cPanel details on our client area or in WHM. However, we do send these details out in an automated email when the product is first purchased. You are also able to change the cPanel password as below.

Change cPanel details on Personal, Business, and Premium Hosting

Step 1 - Log into the Client Area.

Step 2 - Click on Active Services.


Step 3 - Click the gear icon, then select View Details.


Step 4 - Scroll down to Change cPanel password, enter in the new password, then select Save Changes.


Step 5 - To find the cPanel username, scroll back up to the top of the page and log into cPanel through the Client Area.


Step 6 - Take note of the Current User. This will be your cPanel username.


Find And Change cPanel details on Reseller, VPS and Dedicated Server Hosting

Step 1 - Log into WHM then search for and click on the List Accounts option.
The cPanel Username will be what's listed in the Username column of the List Accounts page.


Step 2 - To change the cPanel password:
(1) Click the [+] sign next to the cPanel account in question.
(2) Enter in a new password, then:
(3) Select Change.


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