How to Add DKIM and SPF records
Before you start, if you're on a Personal, Business, Premium or Reseller plan make sure you're using our nameservers. Use ozdns.com.au
to check, the first nameserver should be either ns1.digitalpacific.com.au or ns1.auserver.com.au If you're on a VPS or Dedicated Server you should have your own nameservers set up.
SPF and DKIM are 2 features you can easily enable to make sure your emails go to their destination (instead of ending up in spam folders) and to reduce the amount of spam emails you receive. This article helps you set up an External SPF record is.For an explaination of what SPF and DKIM do, and how they work, click here
How to enable SPF and DKIM
Step 1 - Login to your cPanel and click on Email Deliverability (if you do not have this, follow the next section below for Authentication).
Step 2 - Find the domain you want to enable SPF and DKIM for and click on MANAGE.
Step 3 - Underneath the heading DKIM, click on INSTALL THE SUGGESTED RECORD.
Step 4 - Same as the above, underneath the heading of SPF, click on INSTALL THE SUGGESTED RECORD.
Step 5 - After the SPF record is installed, underneath the heading of SPF again, click on CUSTOMIZE.
Step 6 - Under the heading ADDITIONAL SETTINGS, (1) include "spf.mailcluster.com.au" and then (2) click on INSTALL A CUSTOMIZED SPF RECORD.