How can I enable or disable auto-renew for a domain?


Note:
Once a domain is registered, it cannot be cancelled like a normal service. However, you're able to stop it from being renewed automatically once the registration has expired.


Step 1 - Log into your Client Area and click on Domains.

9bae8b3f2c3342f52b1be663e06f9b43f87f41f5?t=4cb050611019837dbb26c4f9fd4123a6


Step 2 - Click the Options icon then Auto Renewal Status.

bb6ea8edbe364aa50c2c46128bf0a36481a3f56e?t=33ec3844d7d63f84d8de90b9d371cbe0


Step 3 - Click on the Auto Renewal Status option to toggle it. It is set to On in the image below:

8eb42ca6983fa6d9a3842ef2d7db27f45fec5b8f?t=80aa5ae32b49ae75c2fe802a34b039da


When Auto Renew is disabled you will see this:

319aca66365f3fa9337740b2d8fce1e5ca8af920?t=3e7bb7250f73431512947b6922b541de

Information:
  • When Auto Renew is enabled, an invoice will automatically be generated for your domain at two weeks from expiry. You can then pay this invoice manually, or we will attempt to charge the Credit Card on file on the day the invoice is due. If the invoice is not paid, the domain will still expire as normal.
  • When Auto Renew is disabled, an invoice will not be automatically generated for your domain. You will still get automated emails from the registrar advising you that the domain is coming up for expiry, and you will still be able to manually renew the domain.



Thank you for your feedback on this article.