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How to set up Private White Label Name Servers in WHM

Set up White Label Nameservers on Reseller Plans
You will want to use your main domain for the nameservers. For example, if your main domain is digitalpacific.com.au you would use ns1.digitalpacific.com.au and ns2.digitalpacific.com.au for the nameservers.

Step 1 - Log into WHM then find and click on the Basic WebHost Manager Setup option

Step 2 - Scroll down to the Nameservers section. Add the nameservers you want to create (set 2) then click Configure Address Record


Step 3 - Contact your registrar (if the domain is registered with us, submit a support ticket through https://billing.digitalpacific.com.au and ask us to set these host / glue records for you: ns1.yourdomain.net.au ns2.yourdomain.net.au

Make sure to replace "yourdomain.com.au" with your domain name.

Once those records have propagated (normally takes 24hrs) you can start using those nameservers for domains

Set up White Label Nameservers in WHM VPS [Unmanaged] & Dedicated Servers

Setting up your own private nameservers on a cPanel server has many benefits, most importantly enabling all of cPanel’s built in DNS tools which can make DNS changes much easier. This guide will show you how to set up and register new private nameservers on a cPanel server using the WHM (Web Host Manager) interface.

Most users will want to use a domain name they already own, often the same domain name that is being used for the hostname of the server that will be running the private nameservers. For this example, we will use a fake domain called example.com. Our server is called host.example.com and we will be setting up ns1.example.com and ns2.example.com.

Step 1 - Log into WHM then find and click on the Basic WebHost Manager Setup option

Step 2 - Scroll down to the Nameservers section. Add the nameservers you want to create (set at least 2) then click Configure Address Record

Now type in your IP and hit Configure Address Records. Note: You would have received an email with your available IP's. If unsure, submit a suport ticket and we can forward this information to you.

NOTE: If you have 2 nameservers, it's fine for both of them to point to the same IP address.

Once that's done for each nameserver, hit Save Changes down the bottom

Step 3 - This step likely needs to be done by your registrar. To find your domain registrar, you can use websites like https://whois.auda.org.au/ and https://tppwholesale.com.au/provider/ (for .au domain names, use the TPP one if auda says the domain is with TPP), and https://who.is (for .com .net .org and other standard domain name).

If your domain is with us
Step 1 - Login to your Digital Pacific Client Area.

Step 2 - Select Domains from the top.


Step 3 - Select the tool icon for the domain you wish to set up whitelabel nameservers.

Step 4 - Scroll down and select REGISTER NAMESERVERS.

Step 5 - Enter in your nameserver details, then click on SAVE CHANGES. (If you have a second nameserver, repeat this step)

If your domain is with another registrar
Contact your registrar, provide the nameservers you've set and IP's set for them, and ask them to set Host/Glue records.

That's it! Once this is done it can take between 4hrs and 24hrs to fully propagate and for them to become live. You can now start using those nameservers to connect domains to your server, and they should start working within 24hrs of the host/glue records being added.

Setup White Label Nameservers in VPS [Managed] Products
NOTE: You will need to log in as root to perform the steps below. You can follow our guide here to get your root logins.
If you don't want to access your VPS as root please submit a support ticket, and we can change your nameservers for you.

Step 1: In the search bar (1) search nameservers and click on (2) Edit Reseller Nameservers and Privileges.

Step 2: Scroll the the bottom of the page and select (1) Explicitly Set the Nameservers. (2) Enter in your new nameservers in each respective field. (replace ns1/2.yournameserver.com with your custom nameserver). (3) Click on Configure Address Records to set the IP address of each nameserver (see next step)

Step 3: For each Configure Address Records option a popup will appear. (1) Enter the IP address of your server, then (2) click on Configure Address Records.


Step 4: Finally click on (1) Save All Settings.