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Home > Support Centre > Billing > Accounts and Billing Guides

Accounts and Billing Guides

This guide is designed to assist you in navigating our Client Area and performing account management tasks.

Managing Personal Details

How to add a Subcontact or Sub-Account with Client Area access
How to update your Security Question
How to update your Client Area Password
How to update your Personal Contact Details
How to change Credit Card details or Payment Method
How to view all Invoices for an Account


Managing Services

How to transfer a product or service from one account to another
How to Cancel a Service or Domain
How to Upgrade / Downgrade your Shared Hosting service

How to access your Hosting Accounts
How to change the cPanel Password
How to reset the Root Password for a VPS
Unblock my IP address from the Firewall


Contacting our Support Team

How to submit a Support Ticket
How to use the Support Pin for verification

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